With Salesforce’s customizable nature and access to the pre-configured Nonprofit Success Pack (NPSP), many nonprofits have found it to be a helpful CRM platform to expand their fundraising and connect with donors. You can also further develop and optimize your solution with tools available in the Salesforce AppExchange.
The Salesforce AppExchange is a vast resource of Salesforce-developed and partner apps to help fundraisers like you build out the perfect suite of nonprofit tools. Whether you’ve just migrated to Salesforce CRM or have been using it for a while now, it’s imperative that you make use of the AppExchange to maximize your fundraising and engage with donors in meaningful ways.
While the Salesforce donation apps you invest in will depend on your unique organization, there are some essentials that all nonprofits should consider. In this guide, we’ll be going over the best Salesforce donation apps that can bring your fundraising to the next level:
- Brickwork - Top Salesforce Donation App
- CauseView - Donor Management
- FormAssembly - Form Building
- Mogli - Text Fundraising
- Rapidata Services - Data Management
- DonorSearch 360io - Prospect Research
- 360MatchPro - Matching Gift Automation
- OneCause - Auction Fundraising
- ResourceHero - Project Management
- DocuSign - Document Signing
Along with these donation apps, we’ll also be discussing three Salesforce consultant groups that can help you better customize your software to work for you:
- cloudStack Services - Salesforce Implementation and Support
- Idealist Consulting - Salesforce Donation App Consulting
- 6512 Consulting Group - Custom Salesforce Donation App Design
Follow along with us from the top to gain a comprehensive overview, or click on the one that best interests you. Let’s begin!
Brickwork: Best Salesforce Donation App
Salesforce Donation App Overview
Brickwork by iATS Payments by Deluxe® is the only Salesforce payment processing donation app that is dedicated solely to nonprofits. While large aggregators and more general tools like PayPal may seem convenient, there are additional challenges. There are long wait times to receive funds, a greater risk of data breaches, and fewer features specific to helping nonprofits like yours expand its fundraising.
With a 4.7/5 rating on the Salesforce AppExchange, Brickwork will safely and securely process your supporters’ contributions. On top of that, Brickwork is a fully integrated, native Salesforce app. Once you install it, there are no additional skills needed. And, as soon as an online donation is made, that data is conveniently already in your CRM.
Brickwork’s payment processing tool not only organizes your internal processes and better keeps track of revenue, but it also ensures you engage meaningfully with donors. Thanks to Salesforce’s centralized CRM, you have all the data you need to create customized marketing content. For instance, if a donor decides to make a gift online, Brickwork can enable an automated (and personalized) email donor confirmation email.
Why Nonprofits Love this Salesforce Donation Tool
Let’s explore some of Brickwork’s most advantageous features:
- The App is flexible and customizable to the needs of all nonprofit and service-oriented Salesforce users. You can enable one-off and recurring payments, turn on and off settings to personalize the platform and accept a wide range of online payment options and currencies.
- It provides high-quality security features. Nonprofits often face a higher rate of fraud attempts, so ensuring your payment processor has the best safety features is crucial. Brickwork ensures your organization is protected from fraud, while still collecting all online donations. Brickwork has a Payment Card Industry (PCI) security certification of Level 1, as well as additional customizable fraud protection settings. Plus, these security tools come free with the platform.
- Brickwork offers nonprofit-specific support. Brickwork is the only dedicated Salesforce payment processing tool for nonprofits, so you know the support you’re receiving is from experienced fundraising professionals. With Brickwork, key fundraising data is tracked, and recurring payments and reports are built right in. This way, you can spend more time focused on your mission.
Salesforce Donation App Pricing
Brickwork is free for Salesforce users. Learn more on the Salesforce AppExchange listing.
Other Salesforce Donation Apps to Increase Fundraising
Causeview: Salesforce Donation App for Donor Management
Salesforce Donation App Overview
Causeview is a donor management app that enables nonprofit leaders to maximize their fundraising, better conduct event management, and more!
Built on the Salesforce platform, Causeview can empower your nonprofit to:
- Create customized online donation pages, event registration forms, and volunteer applications
- Engage supporters with automated communications
- Track data and locate strategic improvements with reports and data dashboards
Salesforce Donation App Pricing
For Salesforce users, Causeview costs $60/month.
FormAssembly: Salesforce Donation App for Form Building
Salesforce Donation App Overview
As a fundraising professional, you know that a lot of forms are involved. From your online donation forms to your event registration forms, it’s helpful to have a dedicated tool to ensure you capture the right information. FormAssembly is a Salesforce app that allows you to create customized forms to simplify and optimize your data collection process.
FormAssembly can help your nonprofit with features such as:
- Drag-and-drop interface form builder
- Compliance and security standards for HIPAA, CCPA, GDPR, and more
Salesforce Donation App Pricing
FormAssembly is $99/month.
Mogli: Salesforce Donation App for Text Fundraising
Salesforce Donation App Overview
Mogli is a top text-messaging app for Salesforce users. With it, nonprofits can send SMS and WhatsApp messages to their donors, as well as receive texts from them.
Your supporters are already on their phones, so engaging them by communicating via text is one of the best ways to maximize fundraising and build meaningful relationships. Supporters can even give through text messages, thanks to MogliPay.
Mogli’s text fundraising service helps you:
- Collect more gifts through its text-to-donate or text-to-pledge feature
- Engage more donors at once with bulk messaging
- Update donors on the impact of their generous contributions
Salesforce Donation App Pricing
If you’re interested in Mogli, this Salesforce app costs $125/month.
Rapidata Services: Salesforce Donation App for Direct Debit Management
Salesforce Donation App Overview
Rapidata Services is a UK-based company that helps organizations manage their direct debit transactions. This service ensures charities and businesses receive regular payments, donations, and subscriptions quickly and efficiently.
Here are some top features Rapidata Services offers:
- Customizable direct debit pages
- Customer support with direct debit specialists
- Monitoring and reporting tools
Salesforce Donation App Pricing
To learn more about Rapidata’s pricing, contact them here.
DonorSearch 360io: Salesforce Donation App for Prospect Research
Salesforce Donation App Overview
DonorSearch is one of the best prospect research tools out there thanks to its largest and fastest-growing philanthropic database. DonorSearch 360io is the tool available to Salesforce users. With its emphasis on both wealth and philanthropic metrics, DonorSearch 360io is the perfect tool to identify your most impactful prospects.
With DonorSearch 360io, you can:
- Quickly access prospect research data for custom reports and graphs
- Identify potential major donors
- Screen unlimited supporters
Salesforce Donation App Pricing
If you’re interested in DonorSearch 360io, it is $100/month.
360MatchPro: Salesforce Donation App for Matching Gift Automation
Salesforce Donation App Overview
360MatchPro by Double the Donation is the leading matching gift automation tool. Salesforce users can take advantage of the 360MatchPro app from the AppExchange to quickly find matching gift prospects and lead them through the entire match process without having any manual work.
With data flowing seamlessly through 360MatchPro and Salesforce, you're sure to maximize your fundraising and capitalize on all matching gift opportunities.
360MatchPro can help your organization:
- Automatically assess matching gift eligibility
- Track each matched donation through the submission process
- Drive matches to completion with automated reminders
Salesforce Donation App Pricing
360MatchPro is available for $500/month
OneCause: Salesforce Donation App for Auction Fundraising
Salesforce Donation App Overview
If you’re considering hosting an auction fundraising event, OneCause’s mobile bidding and auction app is a great option. OneCause’s Connect App can easily integrate with the NPSP so you can quickly export your auction attendees’ data to better engage with them.
With OneCause, you can:
- Manage events and engage attendees
- Process registrations and online tickets
- Compile fundraising reports
- Let attendees bid from a mobile app
Salesforce Donation App Pricing
OneCause is available for free on the Salesforce AppExchange.
Resource Hero: Salesforce Donation App for Project Management
Salesforce Donation App Overview
Resource Hero is a simple planning and time tracking app in Salesforce, perfect for project management and keeping tasks organized. With this tool, you can assign key team members to projects and track hours using an intuitive spreadsheet interface. Projects will be completed in no time with Resource Hero!
Here is what you can do with Resource Hero:
- Forecast the work necessary for a project for easy planning
- Create powerful reports with concrete data insights
- Customize the features within Salesforce for a personalized experience
Salesforce Donation App Pricing
Salesforce users can install Resource Hero for $11/ month.
DocuSign: Salesforce Donation App for Document Signing
Salesforce Donation App Overview
With DocuSign, organizations can easily record key signatures, process waivers, and make the document signing process more efficient for all parties. If your organization uses Salesforce and often distributes contracts, DocuSign is a key app you should definitely consider.
DocuSign’s features include:
- Electronic signatures
- Automated workflow and management
- Document generation tools
Salesforce Donation App Pricing
You can use DocuSign for $30/month.
While the Salesforce NPSP and AppExchange are wonderful resources, organizations sometimes need additional help when it comes to configuring the perfect fundraising solution for their needs. That’s why we’ve also compiled a couple of the top Salesforce consultants that you can partner with to tackle your issues.
cloudStack Services: Salesforce Donation App Consultant
Salesforce Donation App Consultant Overview
If you’re a new customer to Salesforce, the platform can be overwhelming at first. cloudStack Services is a Salesforce implementation service that can help make the transition easier and offer admin support to ensure your systems and tasks are working properly.
Here are some of cloudStack Services top features:
- Custom development to match your organization’s needs
- Data migration from other software to your new Salesforce system
- Complete NPSP implementation help
Idealist Consulting: Salesforce Donation App Consultant
Salesforce Donation App Consultant Overview
Idealist Consulting is a longtime Salesforce partner with over 15 years of experience with the NPSP and other Salesforce tools. These professionals will work with you to ensure that your tools are working optimally and that you’re leveraging Salesforce to maximize your nonprofit strategy.
Idealist Consulting can help you with:
- CRM implementation
- Marketing automation help
- App development
6512 Consulting Group: Salesforce Donation App Consultant
Salesforce Donation App Consultant Overview
As a Salesforce-certified Administrator, 6512 Consulting Group helps identify your needs and assists in configuring your CRM and donation solution to meet them. 6512 Consulting Group knows Salesforce inside and out, ensuring you create the software foundation to maximize success and achieve your mission.
Here are some of 6512 Consulting Group’s top services:
- Custom reports
- Salesforce tools training
- User roles and profiles
Additional Resources
Salesforce is a comprehensive resource and CRM system, but it can take a while to understand and fully use the software to your organization’s advantage. If you want guidance on the best donation apps or just other general fundraising information, check out the following research materials to get started:
- Top Salesforce Apps for Nonprofits: Essential Tools for 2020. If you want to explore additional Salesforce donation apps, this DonorSearch article is a great resource. Getting familiar with all of the options out there is sure to set you up for success.
- Nonprofit Payment Processing: Buyer’s Guide. Having the right payment processor for your nonprofit can make or break your fundraising success. Explore the top options in our very own buyer’s guide.
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