PRIVACY POLICY
iATS has established this Privacy Policy (this “Policy”) to explain how we handle personally identifiable information (PII) collected from merchants, who register to receive services from iATS and submit information to iATS through the Internet.
The Policy describes our privacy practices regarding other consumer information that we may receive and or collect on the www.iatspayments.com Web site. By accessing and using the Site, you consent to the privacy practices, information use, and or disclosures described within this Privacy Policy.
Type of Data Collected or Used
iATS collects personally identifiable information from a merchant, when a merchant registers for an iATS merchant account. The information iATS receives is limited to only that which is relevant to fulfill its intended payment transaction processing purpose, billing facilitation, and payment service delivery.
iATS does not acquire PII directly from consumers on the Site. Our web site is not directed at persons under the age of 18 and iATS does not knowingly collect or maintain information on our Web site from persons under the age of 18.
The below information provides you with the various types of data collected and the collection reason:
• Contact information
Name, Street address, E-mail address, and Telephone number
The above contact information is required for payment transaction processing, billing facilitation, and payment service delivery. The information may also be used to communicate sales and marketing information.
• Business Payment information
Bank account and routing number, and Credit card information
The above payment information is required to fulfill the payment services requested, upon registering for an iATS merchant account.
• Web cookie (small text files stored on users’ computers)
iATS may also use “cookies” to help track and customize access and use of the Site. Cookies store and retain information that helps us recognize individuals when they return to the Site following a previous visit. Most popular Internet browser packages allow one to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the Site and the materials, products, and or services that are available on the Site.
• Non-personal metadata
The purposes for which this type of information is collected and used includes Site operation facilitation, system administration, aggregate generation, non-identifiable statistical information, Site traffic monitoring, analyzing, usage patterns, and improving the content and content delivery with regard to the Site and its content, materials, opportunities, and services that are described or available on the Site.
Information Sharing and or Disclosure
iATS shares PII with third parties, such as, banks, credit card processors and or business partners, only to the extent which is necessary to fulfill the requested payment processing services acquired by a merchant.
iATS will disclose personally identifiable information, to a third party only when:
(1) You, as a merchant, have provided your prior consent to do so
(2) Sharing the information is required, to fulfill the product and or service requested, by you, the merchant.
(3) The Third party works on behalf of iATS, to fulfill the product and or service requested, by you, the merchant.
If we were to engage in any onward transfers of your data with third parties for a purpose other than which it was originally collected or subsequently authorized, iATS would provide you with an opt-out choice to limit the use and disclosure of your personal data.
iATS also may be required to disclose PII in response to a lawful request by public authorities, including meeting national security or law enforcement requirements. iATS is also subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
iATS’s accountability for personal data that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, iATS remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless iATS proves that it is not responsible for the event giving rise to the damage.
Transfer of Personal Information in the Event Of Sale of iATS or Its Assets
In the event that iATS, LLC is sold or transfers some of its assets to another party, your personal information could be one of the transferred assets. If your personal information is transferred, use of your personal information will remain subject to this Privacy Policy. Your personal information will be passed on to a successor in interest in the event of a liquidation or administration of iATS, LLC.
OPT Out / OPT In, Data Disclosure
Upon registering for a service, iATS provides merchants with an opt-out or opt-in choice before we share data with any third parties that are not agents of iATS, or before the data is used for a purpose other than which it was originally collected or subsequently authorized.
You may opt out of disclosing certain PII to iATS. However, in doing so we may not be able to provide you the services that you are requesting.
• Merchants are solely responsible for taking all reasonable steps to ensure that the PII information provided to iATS is reliable for its intended use, accurate, complete, and authorized by the consumer and or any other person for whom you share PII with iATS. The information shared with us, should only be that which you have obtained appropriate consent and authorization from the applicable consumer. You, the merchant, choose the individuals information that is supplied to iATS, what inquiries are sent to us, whether or not, you wish to receive further information from iATS, and how you wish future communications be delivered to you. Please take care to share only such information as is needed or that you believe is appropriate.
Right to Access
iATS acknowledges that EU individuals have the right to access the personal information/data that we maintain about them. An EU individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his query to iatscs@iatspayments.com. If requested to remove data, we will respond within a reasonable timeframe.
EU-U.S. Privacy Shield Framework
iATS complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. iATS has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/
Questions/Concerns/Complaints
In compliance with the EU-US Privacy Shield Principles, iATS commits to resolve complaints about your privacy and our collection or use of your personal information. If you have any questions, concerns or complaints, regarding this Privacy Policy, please contact us.
Phone - 888-955-5455 (Option 1)
Email - iatscs@iatspayments.com
Mail - ATTN: Customer Service
1188 West Georgia St. Suite 600
Vancouver, BC, V6E 4A2, Canada
iATS has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus.
If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.
Changes to this Privacy Policy
iATS reserves the right to modify or amend this Privacy Policy at any time. If there are material changes to this statement or in how iATS treats personally identifiable information, a revision statement and date will be listed on the site.