Sep 24, 2013
Maintaining security of all kinds of information continues to be a challenge for many organizations. The level of confidence that donors and consumers have when using online payment processing services can influence their willingness to contribute to a charitable foundation. However, recent research suggests that many enterprises are not doing enough to train their employees to uphold the highest standards of security and privacy.
Training falling short
A study published by the security firm Rapid7 indicated the majority of companies don't test their employees to measure how well they can identify activity that could compromise the integrity of the business' information. On one hand, nearly 66 percent of companies surveyed conduct security awareness training for their employees to help them identify and avoid malicious online activities. However, 33 percent indicated they tested employees to see how well their employees responded to simulated cyber attacks.
Rohyt Belani, CEO of phishing training service provider PhishMe, explained it isn't sufficient to provide a one-off training session without checking to see if the information has sunk in. Moreover, training must be relevant to the activities that employees perform on a daily basis. Otherwise, the information will seem too abstract to be applicable to their regular duties.
Boost confidence in online payment
Many charitable foundations fall into the range of having between 1 to 50 employees, putting them at increased risk of cyber-attacks. At the same time, a study released by National Small Business Association, indicated fewer small businesses are accepting credit card payments. Frequently, the remedy for worry is a healthy dose of a knowledge. If philanthropic organizations deliver on training for staff members, it's much less likely the charity or its donors will be bothered by online fraud or scams. Recent research from The Nilson Report demonstrates credit and debit card use shows few signs of slowing down. As a result, it's smart planning for people involved with online donations to be well-informed.
Meanwhile, there is a variety of ways for charities to process payments. As a result, these organizations need to make sure their staff has access to software that ensures the security of donors' personal information. Many third-party payment processing providers have systems in place that give individuals that want to support the mission of a nonprofit confidence to provide their financial data.
However, charities need to make an effort to make sure their staff understands and recognizes malicious content or activities that could potentially compromise internal information.