Once you have completed the online form, it takes no more than 2-3 business days for the account to be approved and set up. However, based on the information supplied in the online form, iATS may need to request further documentation. Should this be the case, the time taken to process the application may increase. Once your account has been approved, you will receive an e-mail with your log-in credentials.

If your event is taking place within the next three days, you need to let us know immediately by calling 1.866.300.4287 (Option 2) or emailing iats@iatspayments.com.

For the Largest Expected Monthly Volume, we suggest using the intended target or fundraising goal for the year or event. For the Largest Expected Transaction Amount, we suggest using the highest valued auction item or donation you’ve had in the past.

Visa and MasterCard transactions are deposited into your designated bank account every 1–2 business days. The associated merchant rates and fees for these transactions are debited out at the end of the month. American Express transactions are deposited weekly on Thursdays as a net amount, meaning the associated merchant rates and fees are already subtracted before the funds are deposited.

We use this as part of our verification process. It helps us establish quickly that you are who you say you are. This field is optional and you are not obliged to supply it to us. However, please note that if you choose not to supply the SSN, it may require extra due diligence on our part and consequently increase the time it takes to process your application.

All fees are listed on page 2 of your online application. If you have any questions, please reach out to your Onboarding Specialist.

Feel free to reach back out to your Onboarding Specialist with any questions regarding your application.

A summary of the processing fees and rates is displayed. There is a checkbox that indicates you have read and agreed to our terms and conditions together with an agree button. When you click “Agree” your application will be submitted.