Rejection Code for Credit Card Responses

Below is the list of transaction rejection codes.

 

Code Description
REJ:1 Client code has not been set up on the authorization system.
REJ:2 Unable to process transaction. Verify and re-enter credit card information.
REJ:3 Invalid Customer Reference Number.
REJ:4 Incorrect expiration date.
REJ:5 Invalid transaction. Verify and re-enter credit card information.
REJ:6 Transaction not supported by institution.
REJ:7 Lost or stolen card.
REJ:8 Invalid card status
REJ:9 Restricted card status. Usually on corporate cards restricted to specific sales.
REJ:10 Error. Please verify and re-enter credit card information.
REJ:11 General decline code. Please have client call the number on the back of credit card.
REJ:12 Incorrect CVV2 or expiration date.
REJ:14 The card is over the limit.
REJ:15 General decline code. Please have client call the number on the back of credit card.
REJ:16 Invalid charge card number. Verify and re-enter credit card information.
REJ:17 Unable to authorize transaction. Authorizer needs more information for approval.
REJ:18 Card not supported by institution.
REJ:19 Incorrect CVV2 security code.
REJ:22 Bank timeout. Bank lines may be down or busy. Re-try transaction later.
REJ:23 System error. Re-try transaction later.
REJ:24 Charge card expired.
REJ:25 Capture card. Reported lost or stolen.
REJ:26 Invalid transaction or invalid expiration date. Please confirm and retry transaction.
REJ:27 Please have cardholder call the number on the back of credit card.